Wave PointThree businesses, one kind of problem.
Every small business has a document, a note or an order that moves through the day and costs money when nobody is watching it. Here is what the assistant does with one of each — the same way, in three very different rooms.
- Dental practice
The claim that was going to be denied
A crown coded at 4:10 pm carries an 82% denial risk: a prior crown inside the frequency limit and no narrative attached. Corrected and submitted by 4:12, paid on day 12 — instead of denied on day 24 and appealed, if anyone found the time, by day 54.
- Restaurant
The invoice that didn’t match the delivery
Fourteen lines from the produce supplier at 7:40 am. Twelve match; a case of romaine was billed but never arrived, and chicken thighs were billed above the agreed price for the third week running. Credit requested and inventory corrected before Friday’s payment run.
- Coaching and tutoring
The session note that finished the admin
A tutor’s two-line note at 5:30 pm becomes a parent update and a renewal for ten more sessions, drafted by 5:36 and sent by 5:41 — the same evening the package ran out, instead of the following week when a slot has already gone empty.
Not on this list?
These three are the ones we have worked through end to end. The shape of the problem is the same in a clinic, a shop, a studio or a firm: something moves through your day, it has rules you know by heart, and nobody has time to check every one against them.
What every one of them has in common
The rules were already in your head. We write them down, in your words, and build the assistant to follow exactly those — nothing invented, every action traceable to a rule you can read. How that works, under the hood.
Tell us what moves through your day
Thirty minutes on how the work moves through your business, and an honest read on whether it is worth automating. If it is not, we will say so.